REFUND POLICY

With the following exceptions, payments received through the payment gateway cannot be refunded:

A technological error results in the multiple or excessive debiting of a customer's card or bank account in a single transaction. The extra money will be refunded to the customer minus Payment Gateway fees.

Due to a technical problem, money has been deducted from the customer's credit card or bank account, but enrollment has failed. Customers can sign up for the services provided by (website name) for free. In this case, the money will be returned to the consumer after subtracting the associated Payment Gateway expenses.

The consumer must submit the original payment receipt and transaction number to be eligible for a refund. Please email the application in the proper format to (mention email address).

(Website name) will reimburse the claim within 21 days after receiving the online registration form. The time it takes for the money to appear in your account can range from 5 to 7 days, depending on your bank's policies.

Regarding payments for purchases they haven't been paid for, (website name) will get in touch with the payee or user, and (website name) will take care of the payment settlement.

The dispute between the payee and payer may be directly credited to the disputed payer's account if (website name) cannot resolve it. The direct credit and debit made to the payee's account by the disputing payer are not susceptible to dispute by the payee. Once the payee and payer have reached a settlement, the (website name) providers will handle the money in accordance with the terms of the settlement.

In the case of a chargeback, the payment shall be addressed in line with the agreement even though the payee/user/service provider has already received the money. Payers and users should be made aware of this.